What can fleet managers do to encourage positive driver behavior?
Since most interstate trucking companies were required to add electronic logging devices (ELDs) to their trucks, back-office management has been given an opportunity to better manage their vehicles and drivers when it comes to violations, driving habits, audits, maintenance, and more.
ELD or telematic data management for trucking, construction, distribution industries, or corporate fleets should be formatted to highlight both efficiencies and deficiencies in simple customizable reports.
The best-practice telematics data management plan will measure the data over time to show trends and measure results. This is as simple as a Driver Scorecard for your fleet.
Create a Driver Scorecard from ELD data
ELDs gather millions of data points that include dates, time, longitude, latitude, engine power status, odometer, engine faults, critical events data, harsh braking, hard turning, hard acceleration, HOS violations, idling, speeding, and more.
Many ELD providers, including our partner Pedigree Technologies, have created driver and safety scorecards that are easy to set-up, manage, and pull reports.
For example, Pedigree driver and safety scorecards include stats, such as:
- # of HOS violations
- Idling > 20min
- Idling %
- Hard Braking event
- Speeding > 5mph
- Fuel Efficiency
- Heavy Acceleration event
These scorecards are point-based starting at 100 points and any selected stat can remove a certain amount of points based on the severity of the stat you are including in the scorecard. They can be customized further by adding a timeframe duration of the stat or distance traveled.
For example, a driver can lose 15 points for every time a hard-braking event happens every 100 miles, or a driver can lose 5 points for any Hours of Service Util. % is under 75% per day.
Scorecard reporting can be customized by timeframe (the previous 7 days or month), selected vehicle or vehicle types (semi/long-haul trucks, medium-sized trucks, construction vehicles, etc), and more.
The Pedigree ELD reporting tool also shows if the driver has performed better or worse over the previous week or month.
Does your ELD provider offer similar reporting tools? If not, learn more about Pedigree Technologies.
Use telematics data for customized video training
Using the telematics reports or driver scorecards can highlight which drivers are struggling in a given area.
For example, the driver scorecard can highlight a habit of hard acceleration and hard braking for one driver, while another driver has a habit of various HOS violations.
These red flags can immediately give the driver a defensive driving, fuel efficiency, HOS regulations, or driver ELD training in their video training schedule.
Customized training should also be measurable using quiz assessments to track driver performance and the ELD driver scorecard can be monitored for improvement after the training was completed. If their training assessment score is low or the habit continues, then the training needs to be retaken or a driver performance review could be scheduled.
Using telematics for driver incentive programs
Implementing ELD data management offers a range of cost-savings to your fleet, including decreased HOS violations and fines, decreased time spent by management monitoring driver behavior, decreased driver turnover or improved driver retention, and decreased risk of crashes and possible lower insurance premiums.
These savings can be given back to drivers through a driver incentive program.
Creating an incentive program around positive behavior has been shown to work for many fleets. Have your team discuss the various behaviors you want to reward and be creative on different ways to reward the good behavior.
For example, if a driver consistently has a great driver scorecard, or has shown improvement over time, the driver can receive a $50 gift card or add an hour of vacation time. The ideas here are endless.
Even a small investment to the driver’s benefit can go a long way.
If your fleet has a disciplinary policy, you can use the driver scorecard to measure clear expectations while drivers are on the road and what steps will be taken should a driver diverge from the policy.
Need help managing your ELD data?
Managing ELD data yourself can be confusing and stressful, and requires a much different back-office skill set than managing paper processes.
However, it does not have to be.
Whatever ELD system you have, we can manage it for you so you can start taking advantage of your ELD data.
Do you qualify for an ELD rule exemption?
The ELD mandate has been in full effect since December 16, 2019. But there are always exceptions, right?
Typically, the answer would be yes, but not with the ELD (Electronic Logging Device) compliance mandate. There are no exceptions to the new ELD rule, however there are some exemptions.
It is most important to understand that there are NO exceptions to the ELD rule, and AOBRD systems should be switched over to be ELD compliant at this point.
Read our previous blog post on the Required use of ELDs.
However, there are instances when a driver exemption is allowed. Here’s what you need to know about ELD exemptions.
Who is exempt from the ELD rule?
According to the FMCSA, exemptions apply to:
- Drivers who use the timecard exception.
- Drivers who use paper Records of Duty (RODs), no more than 8 days out of every 30-day period.
- Drivers who are required to keep RODs, no more than 8 days within any 30-day period.
- Drivers of vehicles manufactured before 2000 or before the model year 2000 (per the vehicle registration).
- Drivers who conduct driveaway-towaway operations where the vehicle driven is the delivery, the vehicle transported is a motor home or a recreation vehicle trailer with one or more sets of wheels on the surface of the roadway.
Even though these drivers may not need to follow the ELD rule, they are still required to maintain accurate logs. This can be done on paper, with an AOBRD, or with a logging software program.
Who needs documentation supporting ELD rule exemptions?
Motor carriers will need documentation to support ELD rule exemptions. A carrier’s records may be inspected by authorized safety officials to determine if drivers meet the above exemption criteria.
Drivers do not have to carry documentation; however, motor carriers should maintain proper documentation at their place of business.
1. The vehicles engine age will determine its exemption status.
- Vehicles manufactured prior to the year 2000 are exempt from the ELD rule.
- Also, engines with plates or documentation predating model year 2000 are also exempt, even if the vehicle itself is newer. This sometimes happens when a vehicle is rebuilt with a “glider kit.”
2. Mobile homes and modular home transporters are not exempt.
- Because the vehicle transporting the shipment is not part of the shipment itself, these drivers are not exempt.
3. Driving and/or living outside the United States is not an exemption.
- If a driver lives outside the US, but drives inside the US, the driver and vehicle must comply with the US ELD rule.
- If driving outside the US, work with your ELD provider to tailor the ELD system for accurate recording of driver hours. The ELD provider can help you comply with each country of operation.
4. Even if your vehicle has an ELD, you may be exempt.
- If a driver qualifies for an exemption, but their vehicle has an ELD installed, they may use their exemption and keep records a different way.
- The motor carrier should configure the ELD to show the driver’s exemption. Or, they can use the ELD annotation feature to record the driver’s exemption.
5. Agricultural exemptions may be noted two ways
- If motor carriers meet agricultural exemptions (395.1 (k)) or farm vehicle exemptions (395.1 (s)), their drivers can be noted as off-duty or “exempt.”
Be aware of exemption details and changes
As with any rule or regulation, there are many variables. Be aware of the details required to qualify for an exemption. We have summarized the exemptions here, and you can find the full ELD exemption language from the FMCSA for additional details and section references.
Electronic Logging Devices (ELDs)
At CNS we keep you updated on industry regulations and changes, like the ELD rule and others, so your motor carrier business can meet safety standards and remain compliant.
What ELD should you use?
The electronic logging device (ELD) mandate, which was put into action almost two years ago, will take full effect on December 16, 2019, which is the AOBRD deadline.
When the ELD mandate was introduced, an April 1, 2018 deadline was set to switch over to an ELD. The only exception was for those carriers that were using automatic onboard recording devices, also known as AOBRDs, on or before December 17, 2017.
Many have either started the switch or already made it long ago, however if you have not started, you should start now as the process is not as seamless as one might think.
Why is it important to switch from AOBRD to ELD now?
Carriers that have not updated their AOBRDs may run into some challenges, including training drivers to use ELDs and teaching office employees how to transfer logs.
Certain parts of the process can take longer than expected, as well as the potential for suppliers to run low on ELDs or take longer to fix glitches if too many attempt to switch at once.
It may also be difficult to get all drivers into a training class or webinar at the same time. In addition, it will not be a one-time training session. ELD training will need to be ongoing for all drivers, as mistakes will be made, and issues will arise.
Any difficulties may be answered on the FMCSAs ELD rule FAQ section.
What issues are drivers having?
Continuous education of drivers will be necessary. One area that drivers are running into problems with in the switch from AOBRDs to ELDs is unassigned drive time.
The issue comes in when a driver on the road rejects the unassigned drive time, which causes it to enter into the unassigned driver account in the admin system. This forces the company to assign it to a specific driver or explain why it couldn’t be assigned, with no other option.
With AOBRDs, users could create a generic driver account for road tests or yard moves; pretty much all the odd miles that show up in a fleet.
How do you install and train truck drivers on ELDs?
ELD install tips
If you need to manage the installation of ELDs on a large fleet of trucks, some good steps to follow include:
- Run a daily report and determine which trucks were in the yard and which ones are coming to the yard.
- Then, send a firmware update from your computer to a specific ELD unit.
- Then, go out to the truck, allow the firmware to download.
- Follow the automated installation steps on the tablet.
- Reboot the tablet two or three times and cycle the engine a few times.
- Test drive the truck ensuring everything was downloaded properly and you are finished.
ELD training tips
Drivers will need to be trained on ELDs, so a few tips in training them to make the process more seamless are to:
- train drivers one-on-one as often as possible.
- ensure drivers know how to log into the system.
- point out any visual changes and emphasize the sensitivity of the ELD.
- emphasize that—before doing anything with the truck—the driver must know how long they have been off duty, as well as how many hours they will be working that day and week.
- perform daily log audits and contact and train drivers with issues.
- be repetitive.
Electronic Logging Devices (ELDs)
What ELD should you use?
A few reasons why we chose Pedigree include:
- their excellent price point that we at CNS could stand behind.
- their dedicated team of technicians looking to improve efficiency and streamline the customer’s operation.
- their knowledge on DOT rules and regulations to keep you and your ELD running smooth.
- their “OneView” platform and infrastructure was far greater compared to the competition.
- the ability to manage our client’s use of ELDs and offer them customer support directly.
If you have any questions, call (888) 260-9448 or email at email@example.com.
Commercial driver fatigue is a long-standing road safety issue that the United States has addressed through the use of ELDs. Canada is following suit with the Canadian ELD mandate.
The Canadian government is committed to improving road safety for all Canadians and is falling in line with the US to address this issue through the implementation of the Canadian ELD mandate.
As a result of a longstanding collaboration among all levels of government and industry partners, this past June, the Honorable Marc Garneau, Minister of Transport, mandated the use of ELDs or electronic logging devices by federally regulated commercial truck and bus operators.
The Canadian ELD mandate requiring the use of ELDs will go into effect on June 12, 2021 and will replace paper-based daily logbooks.
What is an ELD or electronic logging device?
Electronic logging devices are tamper-resistant devices that are integrated into commercial vehicle engines. The devices track when and how long drivers have been at the wheel, and ensure they are complying with the Commercial Vehicle Drivers Hours of Service Regulations.
There are many advantages to using ELDs, but the main purpose is to ensure that commercial drivers remain within their daily driving limit and accurately log their working hours. If commercial drivers are not within the regulated limit, there may be fines associated with the violation.
The use of ELDs also reduces administrative burdens, such as eliminating the need for paper daily logs and reducing the time enforcement officers need to verify regulatory compliance.
These new electronic logs for truckers are aligned with the United States road safety regulations and will support economic growth, trade, and transportation on both sides of the border.
After extensive research and consultation, Transport Canada has implemented a third-party certification process will be put in place to ensure that the electronic logging devices will be accurate and reliable.
Other important facts about the Canadian ELD mandate:
- Transport Canada is committed to aligning with vehicle regulations in the United States.
- Aligning Canadian and US electronic logging device regulations will allow Canadian and US operators to use the same logging device in both countries.
- Transport Canada estimates that requiring the use of electronic logs for truckers will reduce the risk of fatigue-related collisions by approximately 10 percent.
With all of the IFTA and IRP audits, Compliance Navigation Specialists, Adam Galante and Chris Kiehl, talk about Electronic Record Keeping Requirements to stay compliant.
The struggle to incorporate Electronic Log Devices into the trucking industry continues, resistance gains traction as the December 18, 2017 deadline draws near.
A brief outline of the recent exemptions granted:
– UPS’s (United Parcel Service) request that drivers be allowed to change duty status outside of and away from their vehicle has been granted by the FMCSA for a five year minimum. The change in status will be made via drivers’ mobile device-based ELDs.
– A second waiver allowing carriers to make multiple yard moves without numerous re-entries on a mobile device was also granted. It, too, will serve for a five year minimum. The FMCSA requires the ELD must be able to switch to “driving” mode when needed, when the truck exceeds 20mph, or when the truck exits a geo-fenced yard.
– However, an exemption requested by a water hauling fleet was refused due to the company’s lack of proof regarding lack of cab space. The company argued that the trucks rarely travel; the FMCSA countered that it had not seen a demonstration of how a level of safety equivalent to, or greater than, the level achieved with an ELD would occur without one.