Why Carriers and Drivers Need Help When Challenging Violations With The DataQ Process

Why Carriers and Drivers Need Help When Challenging Violations With The DataQ Process

In 2019, FMCSA data shows that nearly half of the 54,000 DataQs were filed for inspections/crashes assigned to the wrong carrier or driver (for example, duplicate records in the system).

While it is often said “knowledge is power”, really it is “understanding of the knowledge” that is real power.

Too many motor carriers do not have the time or resources to make sense of their CSA data and is the reason why fleets end up not knowing that non-preventable crashes are harming their CSA scores.

If you notice incorrect information in your PSP report or the CSA Safety Measurement System (SMS), the DataQ process is there to help companies and drivers fight and remove these records that could be keeping your scores or insurance rates high.

Read more: Understand Three Important Trucking Tools For Hiring and Roadside Inspections

FMCSA says thousands of incorrect information-type DataQs are corrected each year. Just imagine how many incorrect data is left unchecked and hurting your CSA scores right now.  

Why You Need Help With The DataQ System And Process

Violation challenges are the number one reason owner-operators utilize the DataQ system, but they are the least-successful category of challenge where only 39% were successfully changed, according to the FMCSA.

The problem with the DataQ process is that navigating the system can be challenging and dealing with state departments’ decisions that are often complex or end up as a single judgment call by the original inspecting officer can be frustrating.

Oftentimes, getting the DOT officer to admit they were wrong is half the battle, but it may take multiple appeals by the carrier to get an in-depth review.

Navigating the system itself can be one challenge, but the most common hurdle is gathering enough evidence to make a convincing case.

Before starting a DataQ process, challengers should make sure they have the officer’s report number for the record being challenged, a police accident report, and any other required or relevant evidence for the case.

Even with clear evidence, fixing errors in the system can be difficult and time consuming when a filing gets rejected.

That whole time, which can take months, the violation is in the CSA score system and damaging your CSA score, insurance rates, and ability to do business.

For crash-related information, only 43% of driver challenges were overturned while carrier service providers, like CNS, have nearly a 60% success rate.

While larger fleets may be able to afford hiring a compliance expert to manage the DataQ process, using a third party to organize a DataQ challenge, review your CSA scores, pull PSP reports, or manage compliance reviews will help you make sure your records are fair and accurate.

What can CNS do for me in the DataQ system?

Actively managing your safety measurement system (SMS) scores and PSP reports is crucial to the success of Motor Carriers.

As compliance experts, CNS staff are basically doing law enforcement’s job to prove they made a mistake.

We have built great rapport with the FMCSA challenging DataQ’s and have the experience and expertise to determine what can and cannot be challenged.

Our DOT Compliance Specialists are well-versed in the FMCSA rules and regulations, as well as what an officer is required to note on their report.

When filing a challenge, CNS can help you use language that shows intent to be thoughtful, clear, and concise in describing what the error is believed to be.

Whether you would like our DOT Specialists to challenge one DataQ or conduct a monthly analysis of all roadside violations to potentially challenge, we have a cost-effective solution for your company.

We can:

  • Request copies of an Inspection Report
  • Contest incorrect, multiple-listed, or missing IEP/shipper information
  • Contest citations with associated violation
  • Contest violations assigned to wrong motor carrier or driver
  • Identify issues, such as crash duplicates, missing records, or crash reports containing incorrect information
  • Establish a crash preventability program

Call one of our DOT Compliance Specialists at 888.260.9448 to discuss your options or you can request more information in the form below.

DataQ

Carriers Must Go Digital to Meet Future Off-Site Audit Expectations

Carriers Must Go Digital to Meet Future Off-Site Audit Expectations

The total number of DOT audits and off-site audits are expected to increase 50% in 2021, compared to last year.

The Federal Motor Carrier Safety Administration and its’ state partners have struggled to physically audit a significant number of motor carriers each year. This led them to develop the Compliance, Safety, Accountability program and Safety Management System that evaluates the safety of the estimated 500,000 active motor carriers it regulates.

As this program continues to evolve, with the delayed Item Response Theory (IRT) approach to identifying at-risk carriers for intervention, the FMCSA has been experimenting with off-site audits for eligible new entrant motor carriers.

While the first operational test of these off-site audits began nearly a decade ago, there has finally been more off-site audits than on-site audits in 2020. While off-site audits were ramped up during the COVID pandemic, the last few years has seen significant trends and they will only continue to increase moving forward.

Off-Site audits rise as FMCSA expands off-site comprehensive reviews

Last year the FMCSA performed nearly 11,500 audits with 5,750 of them being performed off-site. As of the end of May 2021, they have already conducted close to 3,500 off-site reviews and approximately 4,000 on-site reviews over that same period. At this pace, the agency’s investigators are on track to perform nearly 8,500 off-site audits by the end of the year, and around 18,000 audits overall.

While off-site audits were reserved for less intensive circumstances, such as new entrant safety audits and focused reviews which involved a lower volume of paperwork, the off-site review process has become more streamlined and reliable. 

This has led to the FMCSA to publish a final rule last month that includes a path to rely more heavily on comprehensive off-site audits.

The amendments, by removing the word ‘on-site’ from the definitions of Compliance review and Roadability review in § 385.3, allows FMCSA and State personnel to conduct off-site compliance reviews of motor carriers following the same safety fitness determination criteria used in on-site compliance reviews.

How do you prepare for digital off-site reviews?

While one of the biggest benefits of off-site audits to both the FMCSA and carriers is the paperwork reduction, you need to be prepared to upload compliance documentation to the agency on short notice.

This includes your:

  • driver qualification,
  • drug and alcohol testing,
  • hours-of-service,
  • vehicle maintenance files,
  • proof of insurance,
  • accident register, and
  • other compliance documents.

In off-site audits, the FMCSA requires carriers to upload records through their Safety Measurement System account. This means that if you maintain hard copies of the requested records, you will first have to digitize them to transfer them to the investigator.

Large carriers and owner-operators alike should store these files electronically, instead of the traditional filing cabinet or paper binder, and keep them up to date and compliant.

As the FMCSA continues to rely more heavily on off-site audits, carriers need to adapt. This may mean having an outside representative perform a mock audit to reveal any DOT compliance gaps you may have.

The best tip we can provide carriers is to exceed, and not “just meet”, the DOT regulations.


Need Audit Help Now Or Want To Go Digital With DOT Compliance?

Contact Name*

At CNS, our DOT Compliance Programs focus on Proactive Safety Management (PSM), a mindset that will ensure your fleet’s safety and compliance is always in order and ahead of the FMCSA.

We offer several different program levels depending on the size of your organization, however our PSM Motor Carrier Program is the more common when considering affordability and the comprehensiveness of DOT compliance assistance.

Our PSM Motor Carrier Program includes:

  • DOT audit support
  • ELD management
  • Driver Qualification File Management
  • New driver on-boarding
  • Driver safety meetings
  • CSA score management
  • Policies and handbooks
  • Vehicle maintenance
  • and more

Learn more about our DOT Compliance Programs

For more information, contact us at 888.260.9448 or info@cnsprotects.com.

How To Prepare For A Comprehensive FMCSA Safety Audit

How To Prepare For A Comprehensive FMCSA Safety Audit

Did you receive an email or phone call requesting an FMCSA safety audit or comprehensive compliance review?

What is an FMCSA Safety Audit or Compliance Review?  

A safety audit or compliance review is an examination of a motor carrier’s records in all categories of safety compliance by a safety investigator from the FMCSA. 

Any motor carrier can be selected for a compliance review at any time, but generally selections are based on multiple BASIC stats being over threshold or as the result of a serious accident or complaint. 

While there are many different types of audits a carrier can face, the mindset and procedures are similar when preparing for any audit and the best defense is knowledge about what happens in an audit.

Let us look at the comprehensive review process, common violations auditors look for, and eight best practices when preparing for an FMCSA audit.

Scheduling an FMCSA Compliance Review

Regardless of the reasons you were selected for an FMCSA audit, the DOT officer or state representative will contact you to schedule the compliance review, primarily by phone, and then email.

Motor carriers should not delay responding to the DOT auditor because ignoring their requests—especially the “no contact letter” or “demand letter” for scheduling an audit—could lead to fines of up to $10,000 and/or suspension of their operating authority.

When you are scheduling the DOT audit date, carriers should plan for two weeks to one month to prepare, but should understand that audits can be scheduled with only 48-hours of notice.

Note: In certain situations, like after a serious crash, the compliance review audit could happen without any prior notice.

After scheduling the review date, the auditor should provide the carrier a list of items they want you to provide along with a current list of carriers and vehicles that have operated in the previous 12 months.

How to prepare for the FMCSA audit

Generally, carriers only have about 2 weeks to prepare for an audit. However, following audit preparation best practices and staying organized on a regular basis will prevent any last minute scrambling.

All carriers will inevitably be subject to some type of audit, so it is never too early to prepare, and going above and beyond the DOT compliance requirements will only make this process smoother.

Impressing the DOT auditor and keeping them in a good mood throughout the audit goes a long way.

There are 9 steps of a comprehensive compliance review, which are:

  1. Opening Interview
  2. Driver Qualification Files
  3. Hours of Service
  4. Drug and Alcohol
  5. Maintenance
  6. Financial Responsibility
  7. Accident Review
  8. HAZMAT, if applicable
  9. Close Out Review

While all recent files must be made available for the auditor to review, they will only look at a sampling of the files and look for the commonly missed items.

However, they will likely start by reviewing drivers that have a red flag violation on file and look closely at every area that has had a previous violation on record. 

This is where paying attention to details can mean the difference between passing and failing an audit.

Below are common issues inspectors look for in each step of the compliance review.

Driver Qualification (DQ) Files

When it comes to DQ files, the most common items missing are:

  • the annual motor vehicle record,
  • a list of violations from the drivers, and
  • a record of the annual driver review

Hours of Service (HOS)

For hours of service, auditors will request all supporting documents, such as bills of lading, fuel receipts, weight tickets, lodging, and more.

If carriers withhold any supporting documents, the violation is weighted the same as having a false log. This is a common area where non-compliant carriers think they can hide information that could prove hours of service violations, but inspectors know what to look for.

Drug and Alcohol

The most common documents missing from drug and alcohol files are:

  • pre-employment test results for each driver
  • reasonable suspicion testing results

Another common issue are carries diluting the random drug testing pool by having non-CDL drivers in a CDL-only pool. While this may be an innocent mistake, this reduces the chances of required drivers being randomly selected for a drug test.

Maintenance

There are five areas in a maintenance review, which are:

  • annual inspections
  • preventative maintenance schedule
  • random or repair maintenance
  • daily vehicle inspection reports
  • DOT roadside inspections

The auditor will look for any vehicle that was operating with an out-of-service maintenance condition by comparing when a maintenance issue came up and when the repair was fixed.

Best practices when preparing for a DOT audit

Now that you understand the common violations found in an FMCSA safety audit, how can you prevent these violations from happening to you?

There are 8 best practices every carrier should prioritize:

  1. Maintain good record-keeping procedures – keep all documentation current and accurate
  2. Good company policies – Focus on hiring, work, and discipline
  3. Proof of consistent Hours of Service – monitoring, auditing, and corrective actions for logbook violations
  4. Maintain good vehicle maintenance records  – DVIR, annual inspections, and preventative maintenance
  5. DO NOT wait until the last minute to get files ready
  6. Establish a voluntary “Cooperative Safety Plan” – file it with the FMCSA to address any underlying issues that have or could potentially lead to safety issues and improve its performance
  7. Conduct Mock DOT audits – Third-party experts can go through the audit process to identify issues that need correcting
  8. Act quickly to fix any problems discovered – Pay special attention to high-risk issues

Are you being reactive or proactive?  

The best tip we can provide carriers is to exceed, and not “just meet” the DOT regulations.

At CNS, our DOT Compliance Programs focus on Proactive Safety Management (PSM), a mindset that will ensure your fleet’s safety and compliance is always in order and ahead of the FMCSA.

Our PSM Motor Carrier Program includes:

  • ELD management
  • Driver Qualification File Management
  • New driver on-boarding
  • Driver safety meetings
  • CSA score management
  • Policies and handbooks
  • Vehicle maintenance
  • and more

Learn more about our DOT Compliance Programs

For more information, contact us at 888.260.9448 or info@cnsprotects.com.

What Are The Most Common Triggers That Prompt A DOT Audit?

What Are The Most Common Triggers That Prompt A DOT Audit?

Any time a driver is placed out-of-service at roadside, it increases the chances of a company audit.

While a safety audit can occur at any time, there are many red flags that trigger the FMCSA to review a company’s operation.

Part of being prepared for a compliance review is knowing what can trigger an audit and how to prevent them from happening.

We will cover five common triggers that could prompt a DOT audit, which include:

  1. High CSA scores
  2. Crashes
  3. Roadside Out-of-Service Violations
  4. Failing a new entrant audit
  5. Complaints

High CSA scores can trigger a DOT audit

The FMCSA created the Compliance, Safety, Accountability (CSA) program as a method of identifying high-risk commercial motor carriers, as well as the Safety Measurement System (SMS) which uses data from state-reported crashes, roadside inspections, and investigation results from the last two years.

Poor CSA scores will increase your chance of an audit because there are certain “Intervention Thresholds” the FMCSA uses to prioritize interventions.

Interventions are based on the number of percentiles a carrier has at or above the established BASIC Intervention Thresholds.

Being at or above these threshold limits will likely trigger a comprehensive compliance review:

BASIC Intervention ThresholdsGeneral HazmatPassenger
Unsafe Driving, Crash Indicator, HOS Compliance65% 60%50%
Maintenance, Controlled Substances, Driver Fitness80% 75%65%
HM Compliance80% 80%80%

Crashes can trigger a DOT audit

While a single crash could trigger an audit, the severity of the accident will increase your chances and possibly trigger a compliance review without any prior notice.

When it comes to the Unsafe Driving/Crash BASIC indicator, too many violations could trigger an audit.

To reduce the chance of violations in this area, carriers should:

  • Avoid hiring drivers with a history of speeding
  • Eliminate or minimize in-cab distractions like texting and eating
  • Ensure drivers always wear seat belts; and
  • Encourage drivers to avoid tailgating or change lanes without signaling

Out-of-service violations at roadside inspections can trigger a DOT audit

Any time a driver is placed out-of-service at roadside, the chances of a company audit increase.

To prevent drivers from being pulled in for a roadside inspection, carriers should focus on keeping the ISS score and out-of-service ratings as low as possible, especially below the national average.

  • ISS Score
    • 1-49 = Passing
    • 50-74 = Optional
    • 75-100 = Inspect
  • Driver Out-of-Service national average = 5.5%
  • Vehicle Out-of-Service national average = 20.7%

While inspections do happen at random, there are common things that roadside inspectors look for when determining what drivers will be pulled in for inspection.

For example, if you have a headlight out, inspectors may assume the driver did not do a good pre-trip inspection and there could be other maintenance violations they will want to check in more detail.

Additionally, if your truck is dirty, inspectors may assume the driver is not taking care of bigger problems, like brakes or suspension.

Failure of a New Entrant Audit can trigger a DOT audit

While investigators understand that the new entrant audit is a learning curve for many new carriers, the FMCSA will monitor those who did not pass their first audit.

This is where having a firm grasp on the regulations is critical.

A lack of basic safety management controls or failure to comply with any one of the following 16 regulations will result in a notice to revoke your USDOT new entrant registration unless immediate action is taken:

  1. Failing to implement an alcohol and/or controlled substances testing program
  2. Using a driver known to have an alcohol content of 0.04 or greater to perform a safety-sensitive function.
  3. Using a driver who has refused to submit to an alcohol or controlled substances test required under part 382.
  4. Using a driver known to have tested positive for a controlled substance.
  5. Failing to implement a testing program for alcohol and/or random controlled substances.
  6. Knowingly using a driver who does not possess a valid CDL.
  7. Knowingly allowing, requiring, permitting, or authorizing an employee to operate a commercial motor vehicle with a commercial learner’s permit or commercial driver’s license which is disqualified by a State, has lost the right to operate a CMV in a State or who is disqualified to operate a commercial motor vehicle.
  8. Knowingly allowing, requiring, permitting, or authorizing someone to drive who is disqualified from driving a commercial motor vehicle.
  9. Operating a motor vehicle without having in effect the required minimum levels of financial responsibility coverage.
  10. Operating a passenger carrying vehicle without having in effect the required minimum levels of financial responsibility.
  11. Knowingly using a disqualified driver.
  12. Knowingly using a physically unqualified driver.
  13. Failing to require a driver to make a record of duty status.
  14. Requiring or permitting the operation of a commercial motor vehicle declared ‘‘out-of-service’’ before repairs are made.
  15. Failing to correct out-of-service defects listed by driver in a driver vehicle inspection report before the vehicle is operated again.
  16. Using a commercial motor vehicle not periodically inspected.

Complaints can trigger a DOT audit

Finally, anyone who finds out that a motor carrier or truck driver is engaging in negligent behavior can file a complaint with the FMCSA within 90 days from the time they learned about the behavior.

To file an FMCSA complaint, they can either call the agency at 888-DOT-SAFT or fill out an online complaint form.

Once the complaint is submitted, it becomes part of the trucking company’s permanent record in the National Consumer Complaint Database and will eventually prompt the FMCSA to investigate, especially if there are multiple recent or serious complaints.

Proactive Safety Management

Accuracy, organization, and diligence are crucial to keeping your files in order and ready for an audit at a moment’s notice and ensuring new drivers are properly qualified before operating in a safety sensitive position.

At CNS, our DQ file management system is completely customizable to your company’s needs. The consultants at CNS stay in communication with you regarding document updating, as well as offering comprehensive reports upon request, and reports of routine audits by our own DQ file auditors.

Our DOT Compliance Specialists will ensure all DQ files for your company will be ready to pass an FMCSA audit.

Beyond DQ files, our safety management programs are perfect for combining multiple services and focuses on Proactive Safety Management (PSM), a mindset that will ensure your fleet’s safety and compliance is always in order and ahead of the FMCSA.

Our PSM Motor Carrier Program includes:

  • ELD management
  • Driver Qualification File Management
  • New driver on-boarding
  • Driver safety meetings
  • CSA score management
  • Policies and handbooks
  • Vehicle maintenance
  • and more

Learn more about our DOT Compliance Programs

For more information, contact us at 888.260.9448 or info@cnsprotects.com.

How To Pass 2021 CVSA Brake Safety Week Set For August 22-28

DOT Audit | DOT Compliance Services | CNS

Last year’s CVSA Brake Safety Week found 12% of the 43,565 commercial motor vehicles inspected had brake-related violations and were placed out-of-service.

The annual CVSA Brake Safety Week enforcement blitz is scheduled for August 22-28, 2021.

Enforcement officials will inspect commercial motor vehicles during this time and place vehicles out-of-service (OOS) until any critical OOS brake or other violations are corrected. Vehicles that pass may receive a passed-inspection CVSA decal.

“Brakes are one of the most important systems in a vehicle,” said CVSA President Sgt. John Samis with the Delaware State Police. “Failure of any component of a brake system could be catastrophic. Routine brake system inspections and component replacement are vital to the safety of commercial motor vehicles.”

2020 CVSA International Roadcheck and Brake Safety Week Results

According to the US federal regulations and the North American Standard Out-of-Service Criteria, if your brake system efficiency falls below the minimum of 43.5%, your vehicle will be put out-of-service.

Brake system and brake adjustment violations during last year’s International Roadcheck inspection accounted for 38.6% of all OOS conditions. That was more than any other vehicle violation category.

“Brake system” was the third most cited vehicle-related factor in fatal commercial motor vehicle and passenger vehicle crashes, according to the Federal Motor Carrier Safety Administration’s (FMCSA) latest “Large Truck and Bus Crash Facts” report.

Last year’s Brake Safety Week found that 12% of commercial motor vehicles inspected had brake-related violations and were placed out-of-service.

The dates for Brake Safety Week are shared in advance to remind motor carriers, drivers, and commercial motor vehicle mechanics/technicians to proactively check and service their vehicles.

What is covered in a roadside brake safety truck inspection?

Inspectors will be paying special attention to brake hoses and tubing, which must be properly attached, undamaged, without leaks, appropriately flexible, and free of leaks, corrosion, and any other type of damage.Top of Form

At roadside, brake inspections include visual checks as well as an air brake test using a performance-based brake tester (PBBT) in the 14 jurisdictions where it is available. The performance-based air brake test measures the slow speed brake force and weight at each wheel and uses those measurements to determine the efficiency of the braking system.

As long as the brake system efficiency stays above 43.5%, the vehicle will not be placed out-of-service, unless another critical OOS violation is found.

How can I prepare for a truck inspection of my air brakes?

If you know your brake system you are more likely to know if there is an issue. You should know what size and type of air brake chamber you have and learn how to properly identify it.

Check out our industry library resources of 15 videos, 2 ebooks, industry links, and CNS In The News content.

Most air brake chambers will have a marking on them, letting you know what type and size it is. If you know the type of chamber you have, you will also be able to determine the maximum allowable push rod travel for that brake chamber and whether it is in or out of adjustment.

You should inspect your air brake system and all brake components regularly during your pre and post-trip inspection to keep your vehicle in safe operating condition.

The list below covers some items you can visually check on a regular basis to ensure they are securely attached, leak-free, and free of damage, such as corrosion and holes.

  • Air brake chamber
  • Brake hoses and tubing
  • Cotter pins
  • Clevis pins
  • Slack adjuster
  • Air lines

The CVSA has answered some frequently asked questions about your air brake system and inspection and have also provided an air brake inspection checklist, which is a great way to be sure you are prepared for your roadside safety inspection.

In addition to being prepared for a brake inspection, it is even more important to be prepared for a complete truck inspection.


Vehicles Maintenance

Vehicle maintenance costs can be a huge line item for fleet companies and at times, hard to keep under control. Routine maintenance of your vehicles is a necessity to ensure that your biggest assets always stay on the road.

An experienced and knowledgeable vehicle maintenance partner can make all the difference.

CNS can effectively manage your vehicle maintenance to meet your specific driving demands. We effortlessly handle an unlimited number of preventive maintenance schedules for all the vehicles in your fleet.

Serving your customers is your business; maintaining your fleet should be ours. Depend on CNS to keep your vehicles on the road and benefit from our expertise and gain a partnership that is dedicated to your success.

For more information, contact us at 888.260.9448 or info@cnsprotects.com.


Common DOT Compliance Issues For Waste Haulers

Common DOT Compliance Issues For Waste Haulers

Waste and recycling haulers mostly drive intrastate, or within a commercial zone, and many troopers do not pull them in for roadside inspections, but fleets still need to be prepared for formal DOT audits and events like Commercial Vehicle Safety Alliance (CVSA) 2021 International Roadcheck coming May 4-6.

While on the road, inspectors look for physical defects and visible violations that warrant a truck to be pulled over for a full roadside inspection. We frequently assist fleets to comply with the complex DOT regulations and see cargo securement and vehicle maintenance violations for waste and recycling haulers.

This year the International Roadcheck will focus on lights and hours-of-service (HOS) violations. Last year’s blitz showed that HOS was the top driver out-of-service violation, accounting for 34.7 percent of all driver out-of-service conditions.

While many fleets in the waste hauler industry meet the HOS short-haul exemption, carriers then often assume that HOS regulations do not affect their fleet. Below we highlight four areas where DOT inspectors find common waste hauler violations during inspections and audits: HOS, vehicle maintenance, cargo securement and driver qualification (DQ) files.

 

Hours-of-Service Issues

To keep fatigued drivers off the road, hour-of-service regulations limits how long and when a commercial motor vehicle (CMV) driver can drive. Most waste and recycling haulers only operate within the state (intrastate) and assume hours-of-service rules do not apply to them.

However, states adopt the federal regulations so that the regulations remain consistent between all types of operations. Hours-of-service rules will apply to intrastate operations; however, states may and often do amend certain parts of the rules.

For example, a state may extend driving time from 11 to 12 hours; however, this amendment would only apply to true intrastate operations in that state.

While most fleets in this industry are short-haul carriers and do not require the previous seven days of time logs, DOT inspectors at a roadside inspection frequently ask for them. Drivers just need to tell the inspector that “we are short-haul and our company retains time records at their business.”

If the officer does not believe the driver, they can follow up with the company to get verification. If a violation is given for not having the last seven days in the truck, it can be challenged and removed.

However, during a DOT audit and request by an authorized representative of the Federal Highway Administration (FHA) or State official, the records must be produced within a reasonable period of time, usually about two working days, at the location where the review takes place.

If occasionally a driver goes over the 14-hour on-duty window when operating within the short-haul exemption (not more than eight days in any 30-day period), the driver should, as soon as they realize they will be going over the 14 hours, create a paper record of duty status for that day, making sure to take their 30-minute break as it is now no longer exempt.

However, the driver does not need to go back and recreate the last seven days into the log format.

 

Vehicle Maintenance Issues

Maintaining equipment is one of the most important tasks a motor carrier must perform to ensure safety and reliability. The most common method roadside inspectors use to select a vehicle for inspection is whether there is a visual defect.

During the 2020 International Roadcheck, the top five vehicle violations were related to brake systems, tire, lights, brake adjustment, and cargo securement.

If there are ongoing vehicle maintenance issues, typically we see some mechanics that do not keep a good paper trail of parts they are using and repairs that are made. 

For example, one company we helped upgrade their Conditional rating bought bulk parts for inventory but were not keeping track of the inventory to show they when they replaced something.

Alongside the paperwork showing that a maintenance issue was fixed, we also need to see the corresponding driver vehicle inspection report (DVIR) noting the defect. Some of the easiest things to catch during a pre-trip inspection are also the most common violations written up on a roadside inspection.

For example, low tread depth and damaged sidewalls are easily visible and usually do not wear out on one trip. Drivers just need to be educated on what they are looking for and what the DOT is looking for when they are going to write up a violation.

Best practices for vehicle maintenance include:

  • performing an inventory of all fleet vehicles and maintenance to determine regularly required maintenance activities and parts,
  • creating a preventive maintenance schedule based on the manufacturer’s recommendations for frequency, and
  • establishing record-keeping report and storage methods

 

Cargo Securement and Weight Issues

Cargo being transported on the highway must remain secured on or within the transporting vehicle so that it does not leak, spill, blow off, fall from or otherwise become dislodged from the vehicle.

As we mentioned earlier, one of the top five vehicle violations during the 2020 International Roadcheck were related to cargo securement. For example, rollback tow trucks and trucks that pick-up dumpsters to take to dump often have a lot of debris flying off them.

It is important to not forget about cargo securement tarping around demolished vehicles that could lose debris or over dumpsters that a contractor may have filled up too high. Tiedowns attached to the cargo work by counteracting the forces acting on the cargo. The angle where the tiedown attaches to the vehicle should be shallow, not deep (ideally less than 45°). During a pre-trip inspection, make sure that cargo is properly distributed and adequately secured, make sure that all securement equipment and vehicle structures are in good working order, and ensure that nothing obscures front and side views or interferes with the ability to drive the vehicle or respond in an emergency.

Similarly, one of the largest problems during a roadside inspection was household garbage collectors being overweight on an axle. This is why it is imperative to know how much your cargo weighs and know where to put it on the trailer.

 

DQ Files Issues

The last area we see common violations for waste and recycling haulers are driver qualification files.  FMCSA considers the driver hiring process to be a critical element in building and maintaining a safe carrier operation and a driver’s personnel file is required to include information of past employment, drug testing history, motor vehicle records, credit history and more.

All DQ file rules affect carriers in the waste hauler industry and, during audits, we often see fleets with nearly non-existent driver files. Failure to maintain these driver qualification file basics lead to DOT fines, CSA violations, unsatisfactory safety rating and even out-of-service orders.

In 2019, there were more than 3,500 enforcement cases alone that averaged over $6,600 in fines per company, with the average cost of a Driver Qualification File violation fine over $600 per fine.

It is important to understand what the common DQ file violations are and how to prevent them from happening in your company’s driver qualification file management process. Common DQ file mistakes include:

  • not obtaining a driver motor vehicle record,
  • not keeping a driver qualification file long enough, and
  • not having important drug test history and medical card on file

Managing driver files becomes an ongoing burden as employers are required to keep files current for drug tests, physical exams, safety records, annual MVRs, commercial driver’s licenses, endorsements and even conducting annual driver reviews (a burdensome process). For fleets with high driver turnover, this problem becomes amplified.

 

Final Thoughts

Remember, while this year’s International Roadcheck is focused on lights and hours-of-service violations, drivers are still dealing with roadside inspections every day.

DOT regulations are complex and is important to keep your drivers trained and updated on the ever-changing rules and regulations. Be sure to have managers, or an outside third party, to organize a mock audit to look over DQ files and vehicle records in the eyes of a DOT inspector.

No matter what, if you are pulled in for a roadside inspection, keep calm and respectful and the inspection will go by more quickly.

For more information, contact us at 888.260.9448 or info@cnsprotects.com.

CVSA INTERNATIONAL ROADSIDE DOT INSPECTION READINESS (2021)

DOT Audit | DOT Compliance Services | CNS

2021 DOT Inspection Readiness 

The annual International Roadcheck conducted by the Commercial Vehicle Safety Alliance (CVSA)  is a high-visibility reminder of the importance of commercial motor vehicle safety. The 2021 International Roadcheck is scheduled for May 4-6, 2021.

Last year’s blitz showed that the top violations putting drivers out of service were Hours-of-Service (HOS) violations, accounting for 34.7% of all driver out-of-service conditions.

Review some of the CVSA Inspection Results from 2019

DOT inspection focus for 2021 International Roadcheck

Primarily, the International Roadcheck conducts the North American Standard (NAS) Level I Inspection, which includes 37 steps in two main inspection categories:

  • driver operating requirements
  • vehicle mechanical fitness
  • Note: hazardous materials/dangerous goods are sometimes part of a Level I inspection

Depending on other factors, an inspector could conduct a:

  • Level II inspection (walk-around driver/vehicle)
  • Level III inspection (driver/credential/administrative) and/or
  • Level IV inspection (vehicle-only)

Each year, there is also a special category focus. This year’s CVSA Roadcheck focus is on lights and hours-of-service (HOS) violations.

To keep fatigued drivers off the road, hour-of-service regulations limit how long and when a commercial motor vehicle (CMV) driver can drive and regulates the minimum amount of time drivers must rest between driving shifts.

>>> Download the 2021 International Roadcheck emphasis areas flyer <<<

Lighting devices include headlamps, tail lamps, clearance lamps, identification lamps, license plate and side marker lamps, stop lamps, turn signals and lamps on projecting loads.

All required lighting devices are inspected for proper color, operation, mounting and visibility. In addition, the condition and location of reflectors and retroreflective sheeting are also inspected.

The top vehicle violation in the U.S. in fiscal 2020 was an inoperable required lamp, accounting for 12.2% of all vehicle violations and 4.4% of all out-of-service vehicle violations. Moreover, taking into account all possible lighting-related violations issued in fiscal 2020, one in four vehicles chosen for inspection (25.3%) were issued a lighting-related violation.

Slightly more than one in seven out-of-service violations (16.4%) in the U.S. were lighting related. These violations can be largely avoided by checking the condition and location of reflectors and retroreflective sheeting, and by checking all required lamps/turn signals mentioned above and ensuring they are operative, properly mounted and not obscured in any way.

What to expect during the CVSA International Roadcheck

At a minimum, drivers should anticipate the following procedures during a roadside DOT inspection:

  • inspector greeting, interview, driver preparation
  • collection/verification of driver documents
  • motor carrier ID
  • license examination
  • records check (duty status and periodic inspection reports)
  • certification check (if needed)
    • Medical Examiner’s Certificate
    • Skill Performance Evaluation Certification, and
    • daily vehicle inspection report
  • other inspections such as driver seat belt usage, illness, fatigue, impairments due to substance use

A roadside DOT inspection would include critical components such as:

  • brake systems
  • cargo securement
  • coupling devices
  • driveline/driveshaft components
  • driver’s seat (missing)
  • exhaust systems
  • frames
  • fuel systems
  • lighting devices
  • steering mechanisms
  • suspension system
  • tires
  • van and open-top trailer bodies
  • wheels, rims, and hubs
  • windshield wipers
  • Buses, motor coaches, passenger vans or other passenger-carrying vehicles: emergency exits, electrical cables and systems in engine and battery compartments, and temporary and aisle seating

Although this 3-day event spanning from Canada to Mexico intensifies the frequency of inspections, it’s crucial to remember that DOT inspections happen every day of the year.

The FMCSA 2019 data reports 3.36 million inspections last year, with only 67,072 (or, about 2%) happening during the International Roadcheck. The annual data show 944,794 driver violations, with just over 20% (195,545) being for out-of-service conditions.

Obeying safety standards and being prepared for inspection at any time of the year is a vital aspect of any driver’s protocol.

What are CVSA Standards for critical violations?

The basis for violations comes from the CVSA North American Standard Out-of-Service Criteria.

There are eight different levels of inspection the CVSA follows. However, truck inspections in the 2019 Roadcheck were only subjected to the North American Standard (NAS) Level I, II and III Inspections.

Out-of-service orders and the number, type and severity of safety violations affect a motor carrier’s Compliance, Safety, Accountability (CSA) score and its Safety Fitness Determination (SFD) rating.

 


DOT Audits

We can perform a mock audit for you

You can stay ahead of the FMCSA by ensuring your drivers are in compliance before sending them out on the road. We offer many services, but one specifically—DOT Mock Audits—help trucking companies operate with the confidence that they will pass any audits or inspections the FMCSA throws at them.

Basically, in a DOT Mock Audit, we send out a specialist that will conduct an audit in the exact same way a DOT officer would. This can help keep you prepared for any surprise roadside inspection or any future actual DOT audits, and you can be sure that they will happen.

All CNS services are geared toward keeping your trucking company safe and compliant so that you stay on the road and pass all DOT inspections.

For any assistance related to DOT Audits, call (888) 260-9448 or email at info@cnsprotects.com.

 

What To Expect During A New Entrant Audit

What To Expect During A New Entrant Audit

In 2020, the FMCSA and state enforcers may have conducted over 50% of all compliance reviews remotely where just 10% were conducted in 2019 and 2% in 2018.

To ensure compliance with applicable Federal Motor Carrier Safety Regulations (FMCSRs), Hazardous Materials Regulations (HMRs), and related record-keeping requirements, motor carriers must undergo a Safety Audit within the first 12 months of their operations to complete the New Entrant Program.

As a new entrant into trucking or other industry, it is required to follow Department of Transportation regulations (transportation, construction, manufacturing, etc) and the DOT will want to see some established records and processes.

Download FMCSA 32 Page Safety Audit Resource Guide.

The new entrant safety audit is generally done between the first six to twelve months of operation and is required for any company with a DOT number that is:

  • involved in the transportation of property or passengers in interstate commerce,
  • with a vehicle of gross vehicle weight rating (GVWR) or gross combination weight rating (GCWR) of more than 10,000 lbs.
  • and subject to Federal Motor Carrier Safety Regulations (FMCSR)

Companies operating solely in intrastate commerce are subject to applicable state regulations regarding commercial motor vehicles.

It is important to understand that the New Entrant Safety Audit is a requirement for all new trucking start-ups.

So, knowing that a safety audit is coming, what should new companies expect?

 

What would cause a motor carrier to fail a new entrant safety audit?

A safety audit involves the seven Behavior Analysis and Safety Improvement Categories (BASIC) factors to determine the new carrier’s compliance with the safety regulations and assist in establishing a sound safety program.

The key to compliance with any audit is documentation.

A carrier could do everything right in complying with the regulations but if it is not documented, or they  are unable to present the documents to the safety officer  then the carrier will end up failing the audit. A common cause of a new entrant audit failure is the inability to produce documentation of pre-employment drug test results.

This audit could be in person or done off-site where the carrier will upload required documentation directly to the FMCSA website for them to review.

Auditors may request documents related to drivers, vehicles, and general operating procedures and record-keeping requirements.

A lack of basic safety management controls or failure to comply with any one of the following 16 regulations will result in a notice to a new entrant that its USDOT new entrant registration will be revoked:

  1. Failing to implement an alcohol and/or controlled substances testing program
  2. Using a driver known to have an alcohol content of 0.04 or greater to perform a safety-sensitive function.
  3. Using a driver who has refused to submit to an alcohol or controlled substances test required under part 382.
  4. Using a driver known to have tested positive for a controlled substance.
  5. Failing to implement a testing program for alcohol and/or random controlled substances.
  6. Knowingly using a driver who does not possess a valid CDL.
  7. Knowingly allowing, requiring, permitting, or authorizing an employee to operate a commercial motor vehicle with a commercial learner’s permit or commercial driver’s license which is disqualified by a State, has lost the right to operate a CMV in a State or who is disqualified to operate a commercial motor vehicle.
  8. Knowingly allowing, requiring, permitting, or authorizing someone to drive who is disqualified from driving a commercial motor vehicle.
  9. Operating a motor vehicle without having in effect the required minimum levels of financial responsibility coverage.
  10. Operating a passenger carrying vehicle without having in effect the required minimum levels of financial responsibility.
  11. Knowingly using a disqualified driver.
  12. Knowingly using a physically unqualified driver.
  13. Failing to require a driver to make a record of duty status.
  14. Requiring or permitting the operation of a commercial motor vehicle declared ‘‘out-of-service’’ before repairs are made.
  15. Failing to correct out-of-service defects listed by driver in a driver vehicle inspection report before the vehicle is operated again.
  16. Using a commercial motor vehicle not periodically inspected.

Once the New Entrant Safety Audit is complete, the auditor will review the findings with the carrier. Within 45 days, the carrier will receive written notification from FMCSA confirming that they have passed or failed.

If they pass the audit, the carrier’s safety performance will continue to be closely monitored for the remainder of the 18-month new entrant period. If no subsequent safety problems are found, the carrier will be granted permanent operating authority and continue to be monitored under CSA.

 

Off-site FMCSA safety audits are on the rise

During an off-site review, a safety auditor conducts the audit remotely, assessing a carrier’s safety performance and safety management practices by requesting specific documents from the carrier.

In 2018, the FMCSA said off-site audits would be restricted to less-serious carrier problems and would not be allowed in the case of maintenance BASIC violations.

However, the FMCSA changed its tone during the COVID-19 pandemic and immediately expanded the use of remote motor carrier safety compliance reviews.

According to CCJ Magazine, “It’s a new twist,” said Lesley Sachs, a partner at the national transportation-focused law firm Taylor & Associates, based in Winter Haven, Florida. “Carriers need to pay attention. It’s something to take seriously. The opportunity presented itself with COVID, and FMCSA seized it.”

In 2020, the FMCSA and state enforcers may have conducted over 50% of all compliance reviews remotely where just 10% were conducted in 2019 and 2% in 2018.

Although the regulatory definition of compliance review describes the reviews as on-site, FMCSA said the influx of electronic recordkeeping and other technology allows the agency to perform the same investigative functions remotely.

FMCSA’s offsite audits generally take two weeks or less and the investigator will complete the process by phone.

 

How do you schedule the FMCSA new entrant audit?

The investigator will contact you by phone or email to schedule the audit.

Generally, they will try contacting the company by phone first and if they are unable to get a hold of them, they will email you.

According to Harry Sanders, retired from the FMCSA, “The letters FMCSA sent out would be confusing and sometimes a carrier would operate after their revocation date. That would subject them to more headaches in the form of fines and CMVs possible OOS (out-of-service) roadside.”

For off-site audits, the investigator will mention they are required to upload information such as accident records, driver lists, equipment lists, MC-90 forms and other records. Carriers may also be required to fill out a questionnaire with basic details such as revenue and mileage data, insurance information, addresses and other operational information.

If an auditor has attempted to contact you, do not put off getting back to them. The FMCSA has processes in place that they follow and if you do not get back to them, they will mail a notice letter or demand letter with detailed instructions of what they are requesting and the timeline in which you must respond.

If you ignore this request, the company can face monetary fines (around $1,000 for the first 10 days, or up to $10,000) or suspension of authority to operate for refusing to cooperate.

The audit should be scheduled in two or three weeks so the carrier can prepare for the audit.

 

What Happens If Violations Are Found During FMCSA New Entrant Audit?

If the carrier fails the safety audit, the FMCSA will provide the carrier written documentation detailing the violations that caused the carrier to fail and the requirements for developing a corrective action plan (CAP).

According to Harry Sanders, retired from the FMCSA, “I think the biggest concern from most carriers that went through an audit and failed was the uncertainty of submitting a CAP and if it was acceptable and changed the rating from fail to pass.”

The CAP must explain the actions the carrier will take to address the violations identified.

CAPs must be submitted to the FCMSA Service Center within the number of days specified on the failure notification. Failure to either submit a CAP, or implement the corrective actions, will result in loss of FMCSA registration.

CNS is very well-versed in safety and compliance laws and our experienced representatives know what information is crucial and imperative to accomplish a safety rating increase. We work directly with the client on implementing and training staff to meet the requirements necessary.

These corrective action plans are complicated and take a lot of work to be completed.

Learn more on how we can help with your safety rating upgrade. 

Do you have a good safety rating but are still worried you may not pass an audit?

Learn more how CNS can help you prepare for an audit.

 

 

Can Carriers Legally Have 2 DOT Numbers?

Can Carriers Legally Have 2 DOT Numbers? | CNS

Are all carriers with multiple DOT numbers trying to cheat the system? The short answer is no.

Over the years, the Department of Transportation has been cracking down on carriers or drivers from dropping a bad DOT Number for a new clean record. These carriers are called “chameleon carriers” because they try to blend into new surroundings, hiding themselves from their past negative record.

Another frequently used term is “reincarnated carriers.” They are technically different as they are groups of companies that move assets around to prevent fees or compliance issues, whereas chameleon carriers shut down and start new companies to try and prevent fees and compliance issues.

Chameleon carriers are bad for the trucking industry because many are unsafe operators who disregard hours of service compliance, vehicle or truck maintenance, and/or customer service. There are companies who sometimes use cardboard signs to quickly swap their DOT number and company name while on the road to prevent roadside enforcement.

It has been estimated that chameleon carriers are involved in nearly three times the rate of new carrier severe crashes, which has led the DOT and other organizations to the prevention of reincarnated or chameleon carriers.

But are all carriers with multiple DOT numbers trying to cheat the system? The short answer is no.

According to Adam Galante, a DOT compliance expert at Compliance Navigation Specialists, “What drives people to have multiple DOT numbers are the insurance rates, which are determined by  their hauling classification. We see it a lot with farmers who do follow regulations, but haul different items and fall under multiple classifications.”

“A fertilizer hauler contacted us to get another DOT number and instantly we are trained to think they are a chameleon carrier, but that is not the case. He can have different entities, but he has to keep the equipment separate. It’s when you start sharing equipment that things can get ugly, unless there is a proper lease agreement to share it.”

“For instance, the fertilizer hauler may want two DOT numbers. One for when he picks up fertilizer for his farm operation and another for picking up and delivering fertilizer to other distributors. So, if he is picking it up for his own farm use as well as delivering to other distributors needing fertilizer, he would need to separate the entities because they would own a  private property farm as one entity and a commercial operation as another entity. This is significant because a farm and a commercial operation wouldn’t operate the same and insurance rates would be different as well.”

 

When is it legal to have more two or more DOT numbers?

The FMCSA’s policy is to assign a unique USDOT identification number to each person required to identify themself with FMCSA and remain assigned to that person forever under 49 U.S.C. 13902, 31134 and 49 C.F.R. 390.19T or 390.200T.  

According to the DOT, “a person includes an individual, corporation, partnership, or other business organization as authorized by state law. Each separate and distinct person must have separate registration.”

For corporations, partnerships, and other business organizations, the USDOT number will remain the same when there is a change in company officials, address or other demographic information, and the corporation, partnership, or other business organization will continue operations as the same legal person/entity.

The only time a company will need multiple DOT numbers is if they operate two or more separate commercial driving entities.

Why choose Compliance Navigation Specialists for your licensing and permitting needs?

In other words, the company needs to have separate entities but have familial ownership. This can happen due to a company acquisition or a large company that has multiple divisions.  

“For example, there is a company who has one tractor trailer, bus transportation, and a pickup to haul empty containers from the ports,” said Adam Galante of CNS. “These are considered three completely different operations. You do not want to put these on the same insurance policy, which is why we separate them as separate entities.”

Many others choose the route of having a single DOT number parent company where the parent company has the DOT number, appropriate insurance, and all subsidiaries are listed as per insurance regulations. They have corporate leases between the parent company and subsidiaries that cover the ownership of the equipment, addressing company vehicles only, not owner-operators.

Everything they have runs under the parent company regardless of which entity the equipment is registered to.

Whether you choose to get one or two DOT numbers, you do need to follow proper procedures so that you can operate your vehicle legally.

 

Are USDOT numbers transferable?

According to a recent Transport Topics article, “the rise in acquisitions ultimately is good since it gives small fleet owners a way out besides bankruptcy and puts their business in a position to scale up with another company.” This trend is likely to continue given the rise in insurance costs.

However, understanding what happens to DOT numbers during an acquisition or merger is important.

To answer the question, no, USDOT numbers are not transferable but operating authorities, or MC numbers, are transferable. This is because USDOT numbers are a unique identifier to track the safety history of a specific carrier. Transferring a USDOT number would have the effect of transferring the entire safety history of one entity to another separate entity. 

This means that if a merger or acquisition creates a new legal entity, a new USDOT number will be required as well.

Questions about multiple DOT numbers can come up here because there is safety history and experience associated to the DOT number, which lowers insurance rates. When the companies merge and get a new DOT number, this is going to increase insurance rates because there is naturally higher insurance for a new entrant who has no safety history associated to the DOT number. 

In some cases, you may be able to transfer the drivers’ qualification files (DQ files) from the merged or acquired entity to the gaining or new entity. 

If drivers do not need to apply for a role at the new company, the DQ files from the previous DOT number can be accepted.  However, a note should be put into the DQ file specifying the date of the acquisition or merger to indicate why the DQ files have a different motor carrier identified.

It is also important to note that the transferred DQ files should be audited by a trained DOT compliance expert to make sure the transferred files meet the DOT requirements, as this new entity is also required to have a new entrant audit in the next 6-18 months of operation.

For more information, contact us at 888.260.9448 or info@cnsprotects.com.


Audit Services

We are here to assist with all DOT compliance needs and any type of DOT audit you are going through, including New Entrant Audits, IFTA Audits, IRP Audits, Audit Representation and we will even perform a Mock Audit for your company.

Major CDL Clearinghouse Deadline Approaching or Face Fines

fmcsa cdl clearinghouse annual queries

According to Landline Magazine on Dec 30, several owner-operators are experiencing difficulties registering for FMCSA’s Drug & Alcohol Clearinghouse and that they haven’t found any help through the agency’s 800 number as Clearinghouse hits traffic jam.

Do you remember the beginning of 2020 when the crash of the FMCSA’s CDL Clearinghouse website caused registration confusion?

The launch was supposed to be a smooth process as companies had three months prior to register. But few did.

As a result of so many people attempting to register through the website at the last minute, the website was overloaded and crashed, causing registration errors and quick fixes just to get people in the system.

The FMCSA Clearinghouse is an online database where new drug and alcohol testing violations and return-to-duty information of CDL drivers is stored and searched.

This database has worked well in preventing drug users from job hopping, as well as open the book on what is happening real-time with the trucking industry drug testing statistics.

In the first 8 months the Clearinghouse was in effect, over 35,000 drivers were found with a positive drug test forcing them  to begin the return-to-duty and SAP process before getting back on the road.


DOT’s Clearinghouse faces a key test as fleets will likely flood the system in the coming weeks — CCJ Article

“We’ll see what happens with it,” said Lucas Kibby, marketing specialist at Compliance Navigation Specialists. “There’s going to be a large influx of people going to the site around the end of December and into the first few weeks of January, when people start realizing the rules.”

CCJ Article – Nov 4, 2020

According to the latest Clearinghouse report, marijuana accounted for nearly half of the positive drug test results, followed by cocaine, methamphetamine, and amphetamine.

However, we are now less than three months away from another major Clearinghouse deadline where companies could face fines, if in violation.

Clearinghouse website may crash again as required annual query deadline approaches

With the FMCSA Clearinghouse now in effect for pre-employment, random testing and return-to-duty processes, employers of CDL drivers must follow a new pre-employment process when hiring a potential new driver.

Violations can occur if required information is not loaded into the database, or if new-hired drivers start driving before a new hire gives consent for a detailed query.

The employer needs to make sure the driver is registered to the FMCSA Clearinghouse, then request electronic driver consent to run a detailed query, run a query on the driver (employer or C/TPA), and ensure no recent negative drug testing history is present.

The other major required process for employers, including owner-operators, is to annually query all current CDL drivers at least once a year to make sure no violations appeared in the database. If the limited query returns any results, a detailed query is required.

This means the majority of CDL drivers need to have had a limited query run on them by January 6, 2021 or face potential violations and fines if found to be done late or not at all during an audit.

Early Clearinghouse registration issues led officials to advise employers to wait to register until December 2020 or January 2021. Consequently, a large spike in DOT Clearinghouse web traffic is expected as companies rush to register and submit annual queries to the DOT Clearinghouse before the deadline.

What fleets need to do before 2021 deadline

Every employer with CDL drivers needs to verify that they are registered to the FMCSA Clearinghouse. After registering, employers will purchase query tokens that will be used to when they want to run limited or detailed queries on their drivers or potential new drivers.

Check out our industry library resources of 15 videos, 2 ebooks, industry links, and CNS In The News content.

Owner-operators should purchase around 5 query token to run their annual queries each year, lasting them five years before they need to purchase more tokens.

Larger fleets should purchase query plans around two-and-a-half times their driver size to last two years of annual queries and a handful of new hire drivers.

Finally, annual queries can be ran on all CDL drivers within the company.


Drug and Alcohol Services

Do you need help registering to the FMCSA Clearinghouse or looking to switch to a trusted drug testing consortium?

At CNS, we offer a comprehensive Drug and Alcohol Consortium Service and are a certified consortium and third-party administrator (C/TPA).

For more information, contact us at 888.260.9448 or info@cnsprotects.com.